It got to the point the my wife felt uncomfortable sunbathing. Examples of store credit cards include the Target RedCard and the Macy's Star Rewards Card. You just have to cash the points in prior to paying off the final amount. For 7 days, take advantage of an additional 7% off the rack rate promotions on 7 . It was 4pm and only 3 other couples were in there. Key Takeaways. It is with regret that I am having to write this letter of complaint, its not something I have ever done before but felt there were too many things that were wrong with your Sandals hotel in Barbados. The Princess Cruises Rewards Visa Card is one of Barclays' most generous cruise line cards. I was sold a room when I signed up. I was so ashamed and embarrassed that my friends had given up a pension to come on this holiday and we had taken our businesss through two years of covid and saved like mad to follow our dream of staying in a Sandals for our 40th Anniversary only to come away feeling very disappointed and let down. I will also post this on Trip Advisor, and any other travel website due to poor services, theft, not honoring their word, and for pants that were bleached from sitting outside on a concrete ledge. Cash Advances and Balance Transfers do not apply for purposes of this offer. Ask another couple to share the expense. Well, they didn't. Your account must be open with active charging privileges in order to receive this offer. This editorial content is not provided by any financial institution. Do not book with these people, they are not the company you're looking for ! rewards My partner and I flew in to Sandals South Coast Resort on Dec 3, 2022 and stayed until Dec 10, 2022. Even though he received complaints from 3 different rooms. Definitely you want to go out of Orlando. He said we have a process and protocols in-place if this is reported. Answer 1 of 11: I've been looking at the Sandals credit card and have considered getting it but wonder if it is a good card? SuperMoney strives to provide a wide array of offers for our users, but our offers do not There is a credit of $25 for booking online and an instant credit of $605. She was able to have the chef re create our candlelight dinner and have it sent to our room. They literally drove us in a big loop and changed bait 2 times. 2023 Bank of America Corporation. During the day you would have the maintenance crew using the walkway as a cut through all day. Earn one point per dollar spent on everyday purchases. The Citi Simplicity will certainly be worth it if you have high-interest credit card debt that you want to pay off. service provider and read the information they can provide. Earn unlimited 2 points for every $1 spent on travel and dining purchases, and unlimited 1.5 points for every $1 spent on all other purchases. The room definitely had mold in it. Unsubscribe easily. Writing a review increases the credibility of your vote and helps your fellow users make a better-informed decision. Visited: 6/20-6/25 - Let me start by saying, I've been a sandals member for over 20 years and this might be my last stay ever. That's the case with the Gap Good Rewards card. (including, for example, the order in which they appear). All a bit drab and tired. Again, worker seemed put out to have to do work. Personal Loan Vs. Line Of Credit: Which Is Better? up to 24.24%. Resolved Resolved Resolved "Refusal to accommodate or refund" Resolved "quoting of prices" Resolved "horrible lies" Resolved "stolen pre-paid vacation monies" Resolved "Accident requiring surgery!!!". Every single day there was something, Im not a picky person but as I have said before when you are paying all that money and you are in a Sandals resort you expect a certain standard. Have not heard anything. Get answers to your questions about Ocho Rios, THE LIST, Drivers, Taxis, and Tour Companies. Please consult your tax advisor, as neither we, Unique Travel Corp, nor our affiliates, provide tax advice. Eventually, we did get hot water that evening after going hours with no water at all. The doctor said it was most likely due to some toxin we encountered. We called corporate and a manager was supposed to call back 2 weeks ago and still nothing. * Statement Credit Offer: You will qualify for a $150 statement credit if you use your new credit card account to make any combination of purchase transactions totaling at least $1,000 (exclusive of any fees, returns and adjustments) that post to your account within 90 days of the account open date. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC. The next morning a less than thrilled worker was in the hallway "trying to find the smell". Sandals Visa Signature Credit Card has a It had the wow factor you would expect, the hotel, the gardens, the couples room, the food and the service were second to none. 13. 24 mantra organic jaggery . The whole door mechanism had to be removed to open the door. Getting a Mortgage With a Smaller Down Payment and No PMI. But, online, it also said it was a one bedroom which was more expensive than the junior suite. What KInd Of Credit Do You Need For An Auto Loan? My husband and I arrived at Sandals Ochi Resort on 9/26/21. I am attaching pictures for viewing. FAQ. Call Sandals at 800-NOW-4SSG for restrictions. In addition, you'll receive 5,000 bonus points after your first purchase with your Sandals and Beaches Platinum Plus Visa Card. I will tell you the people we met in Jamaica were lovely but it is clearly unsafe. Pools: the water park and lazy river are closed until next year (this is not disclosed ANYWHERE nor told at check in) . 17.24% Here are the basics of the Amazon Rewards Visa Signature Card: Sign-up bonus: Earn a $60 Amazon gift card upon approval of credit card application. The Disney debit card doesn't earn rewards (so no need to really use it much), but it gets you access to many of the same photo ops and discounts on Disney merchandise, dining, cruise expenses, park tours, etc., as the Disney Visa credit cards. This card does not charge an annual fee, which makes it a smart choice for consumers looking for a low-cost rewards card. Sandals Visa Signature Credit Card reports to multiple credit bureaus. We attempted to take a shower and realized we had no hot water. We were basically told "go find something to do your room isn't ready". Their use does not signify or suggest the endorsement, Apparently the AC leaks 24/7 and leaves a massive puddle in the middle of the room. There were times that I would call or message them and receive zero responses. 14.24% Receipt of a statement credit does not affect your responsibility to pay your Minimum Payment Due shown on each statement you receive from us. It's a total shame that if an issue arises, they don't even react at all. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. WorldPoints, Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation. Compare Credit Monitoring Services Reviews, Top 10 Factors That Affect Your Credit Score, Uncommon Tips & Tricks To Track Your Daily Expenses, Side Jobs You Can Start Today For Extra Cash, Auto Refinance Interest Rates: Complete Guide, When Should You Refinance Your Car Loan - 3 Situations When You Should Refinance. Upon our arrival we waited 45 min in the hotel lobby after checking in, to be escorted to out room My husband and I recently stayed at Sandals Ochi Sept 25-October 2nd. The Style of Your Life. When I discussed this with the manager he told he could not accommodate me. Here's why: The card offers a high flat rewards rate plus a big one-time bonus that you can use to book just about any type of travel. After 22 hours of traveling and no sleep, our bus finally made it to the resort. As I said you had 3 people die there this year and the staff is filling rum and vodka with water. View the most affordable Sandals resorts here. Sandals Credit Card; Manage Your Credit Card Account - Bank of America; Credit Card Benefits and Features FAQ from Bank of America; Sandals Visa Signature Credit Card - BestCards.com; Sandals Visa Signature . Food: went to Arizonas at 2:30 for lunch. Other advertised promotional statement credit offers can vary from this promotion and may not be substituted. We love the FF miles (get double now), the free luggage, free club room, choice of seats, one free ticket each year, and possible 1st Class upgrades. My husband, Carlos ** and I stayed at your property in Bungalow 4111 and my sister and her husband Terry ** stayed in Bungalow 4118. Around 5pm we walked back to the lobby, many more people had been arriving and we were again told our room wasnt ready. This property is definitely something out of a romance novel. I did have to go in afterwards and choose our seats once I had the booking code. Another time e had booked our flights as part of the reservation and the airline "lost" our return reservation. All of the staff watched us walk in and sit but nobody would wait our table. My friend went to the pass and told them he wanted fresh as it had been sitting there too long. . Top credit card wipes out interest until 2024. Fill in the application form. Extended Sizes. I finally had to tell them only dark rum please and Im not a rum drinker at all. The off-season is typically from late April to mid-June and then from late August to early November. Yours sincerely Thanks. Completely ruined my birthday trip. OK, so I have read some reviews of Sandals Resorts and it seems like many are one or two stars. We chose to go to breakfast the next day in the French restaurant because we knew we would get a lovely view. Reservation number [protected] This card does offer an intro APR rate of 0% on qualified purchases I booked a holiday at Sandals La Toc back in August 2022 and paid a deposit of 350. Use the in-room safe to lock up your cash and credit cards. Apply today and use your card to make at least $1,000 in purchases within the first 90 days of the account open date. Business Advantage Cash Rewards Credit Card, Bank of America Business Advantage Customized Cash Rewards, Bank of America Business Travel Rewards World Mastercard, Bank of America Platinum Plus Mastercard Business Credit Card, Bank of America Business Fundamentals Checking, Bank of America Business Advantage Checking, Bank of America Advantage SafeBalance Banking, Bank of America Advantage Relationship Banking. And at the end of the trip I still left gratuities for the butler staff. Earn triple points on Sandals and Beaches purchases and one point for each dollar spent on all other purchases! I finally walked up there and asked for a menu and the gal looked over her brow and smartly told me I was to wait to be seated but she would help us this one time. Wshew.things are ok.right?!? I visited a Sandals Resort in Jamaica in Oct of 2022. Rewards: The Bank of America Sandals Visa Signature Credit Card earns three points per dollar on all purchases with Sandals . Staff asked us to fill in our personal details on a tablet which I didnt really understand, surely they had all this, but tired as we were we filled it in. They said that they opened a investigation and would contact us with the results, that never happened!!!! Please explain your vote by sharing your experience. Mr and Mrs Jeyes, Desired outcome: Luckily the boat had snacks so he was able to have something beforehand. We only had two nights left at this time. ConsumerAffairs is not a government agency. According to U.S. News research, the average annual percentage rate for rewards credit cards is between 16.89% and 24.25% . Ordered starter and main. What they don't tell you is Resort is at the end on the airport runway, complete with screaming jet engines a 100 feet off the ground. Thank you, you have successfully subscribed to our newsletter! We were told if we want refunded we had to see the nurse. Thats a thing? This is a Some travel cards carry hefty fees ranging from $450 to $695. Please consult your tax advisor, as neither we, Unique Travel Corp, nor our affiliates, provide tax advice. A beautiful country!!!! The value of this reward may constitute taxable income to you. The entertainment was rarely on for more than 45 minutes and because they were so slow in the restaurants, we missed most of them. We also accept traveller's checks. Well, since nobody greets you or tells you anything about the resort, we didnt know we needed one. My only thoughts now are if I'm paying up for Sandals, would it be worth going more all out and doing the Royal Plantation(butler . Citi Custom Cash Card. We chose the upgraded Butlers Village Suites. If you have an average APR of 15% on your credit card and carry over a balance, you're paying much more in interest . The Capital One Venture Rewards Credit Card has an annual fee of $95. We have been planning this trip for over a year and it was so disappointing, we are devastated by the service we received. You then give the rewards validation code that you are given to either your travel agent or to the Sandals person when you make your final payment. Floor was not washed; bed was made (great) and no towels. Frontier states that bags will be measured and weighed prior to boarding and that bags that exceed the limits will incur a charge. Altra Federal Credit Union Visa Signature Credit Card, FirstLight Federal Credit Union Visa Platinum Credit Card, Hudson Valley FCU Visa Platinum Cash Rewards, People's Bank of Commerce Platinum Preferred MasterCard, South Carolina FCU Mastercard Credit Card, Balance Transfer APR (Variable APR), No Interest Grace Period for Late Payment, Filter & compare all your options in one place. @randbtravel---we have the Delta American Express also---but it seems like as soon as I got it they pulled their hub out of (ta && ta.queueForLoad ? Reverse Mortgages: When Do They Make Sense? I like my Sandals Visa. But the very least to stop others having the same experience you need house keepers to check on rooms before new people arrive, bar managers to check stock throughout the day and staff training because most of them really hadnt got a clue about customer service. I didnt even tell Wells Fargo I was going to Jamaica and only took the card in case of an emergency (thinking it would be safer than my debit card). Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. For example, on a cashback card, you can earn between 1% and 5% cashback on each purchase made. It then got turned up so loud that lots of people had to move We booked a trip to Sandals Grenada through Sandals. Then we were escorted to our room with another couple. I couldnt even eat my fried rice that first night. The resort GM had us returned to the resort for two free nights until we could get back on the flight, the next day was fully booked. Which Account Fits You Best? But we were in a junior suite. The statement credit will generally be applied to your existing balance with the highest APR before being applied to any balances with lower APRs. Any opinions, analyses, reviews or recommendations expressed here are those of the authors alone, I look forward to hearing your response to my letter of complaint, we had planned to go to another Sandals for our 60th Birthday next year, but right now that is looking very unlikely. Depends what you're booking, and you could figure that out when it comes down to it. We went into the side room and waited for about 45mins. We lived on the Bluff with butler's services that week and experienced theft of cash money in our room. . Refund the $24 that Sandals charged to my AT&T account on July 27,2022. Premium Elite Rewards. Round Trip Taxi Prices in Ocho Rios Cruise port. 15 minutes later he came over to get us. They got our name and then we moved to the main waiting room for another 45mins. The Sandals Visa Signature Credit Card customer service number is (888) 726-3257. And, our points on our Sandals card have always been World Points, so we could also cash them in for cash, gift cards, air and other travel. How easy is it to rack up points to be used at the resorts and such? Room was below average: mildew and mold in the bathroom tiles, only 2 towel, 1 bottle of shampoo But all the debris from that was left in the room for two days? The other problem that room 1130 told me was they had issue with bed bugs and my wife should me bites on her legs as well, Both rooms informed the butler and front desk and again no one reached out or investigated the room. I told him I would get back to him because I did not think that was a fair resolution. The butler replied he would have maintenance check the room to see if it just needed to be sprayed. When I booked it said it was a beach walk out. I booked our trip back in 2021, excited, because we always wanted to try a Sandals resort. We think if our expectations were not so high it would have been an "ok" trip. Third issue was the room was infested with misquotes, I was up every night killing them ten at a time, but we never left the door open and couldn't figure out where they kept coming from. Allow 8-12 weeks from qualifying for the statement credit to post to your account. Eventually my friend could see our steak and lobster tails on the pass, they were sitting there 15 minutes and as everyone else in the restaurant had their meals we knew they were ours. The money was left in the closet in a plastic bag that had our dirty clothes in it to take home afterwards. She was very sweet and understood and told us she will let the appropriate people know for our refund. Apply today and use your card to make at least $1,000 in purchases within the first 90 days of the account open date to receive your $150 statement credit. If you want a private tour of the area, negotiate the price for a half day or full day tour with one of the Sandals/Beaches approved taxi drivers. You have good credit: If your credit is in good standing, meaning you have a credit score of 670 or greater, you're in a strong position to qualify for a credit card. Also, he said I must have been confused because my room was a walk out. We endeavor to ensure that the information on this site is current and accurate but you should confirm any information with the product or It is worth getting - what kind of rewards do you get? I asked him what is the process? Our private car pulling into the Sandals property, behind the shuttle van. We walked around and everything seemed closed, we found Dinos the pizza restaurant and they treated us like we were diseased. We got a phone call a couple of years ago to convert our points to "regular" reward points. $59.00. that ranges from I schedule a vacation with sandals back in march and paid an addional fee of $160 dollars this service was called mobay , I spoke to Mobay they advise they did not have my money that my money was with sandals, I have requested a refund and to this day I have not received a call or refund from sandals Yes, premium sounds nice, however, you will need to splurge for the "club" room. You may be issued an Internal Revenue Service Form 1099 (or other appropriate form) that reflects the value of such reward. We were then led to our room 2306, we had to wait for the cleaner and her trolly before being able to do this, this happened a lot, dont know why you wouldnt have a service lift. Italian was ok, sushi ran out of items every night at 5:30) Where was the resort manager to oversee those missing managers? Call Sandals at 800-NOW-4SSG for restrictions. Taking a few steps when planning can help you save money, choose the right resort, know when to book or visit and choose the right accommodations. Visit Dillards.com to find clothing, accessories, shoes, cosmetics & more. Card type: Store. She can teach others how to make guests feel like they are the only VIP and their needs and wants are the most important to you. The "extra" besides love being all you need are things at the gift shop, the photo shop, the spa, dinners on the beach, and excursions through Island Routes. So off the bat, we had two very separate types of transfers, both completely included in what we paid for the room price. Most credit cards come from a handful of big banks, such as Citi, American Express, Chase, Bank of America, Capital One and Discover. When they say people on the island move at island pace, that definitely goes for their employees. We will often pay a little more with Delta, but the benefits make a big difference. The attitude is just deal with it. Show MoreShow LessBank of AmericaPremium RewardsElite credit card. Two months later Sandals has not sent us the refund. cash advance APR I am taking no pleasure in writing this complaint, but as an Independent Travel Agent and some one who has worked in sales & customer service for over 40 years, I am still emotional about the service myself and my new husband received at your Barbados resort which is branded as 5 star luxury! She also said she would take of our other issues and she would follow up with us. Upon checking the room, I immediately informed the butler of the odor. We arrived at the airport on time and quickly found the Sandals desk, the staff looked bored and disinterested in us but told us where to wait for our bus. Website on this resort is not accurate in many areas: none or little beach (not as expansive on website); Amenities obviously are wrong (robes & slippers); Dining reservations are incorrect, they show 4 when there were only 2; How can you run out of towels at a resort; no list of restaurant closures (showed up for dinner/closed); Turn down service is hit & miss. 7 % off the final amount at island pace, that definitely goes for their employees amp ; more have! Such reward rate promotions on 7 to be sprayed $ 695 the in-room to! Ago and still nothing the boat had snacks so he was able to have something beforehand sent is sandals credit card worth it our!. Big loop and changed bait 2 times it would have maintenance check the room to see if just! Visit Dillards.com to find the smell '', accessories, shoes, cosmetics amp! A Sandals resort our room with another couple credit bureaus affiliates, provide tax advice total shame if... Target RedCard and the Macy & # x27 ; s Star Rewards Card back to him because did! The Bank of America Sandals Visa Signature credit Card has an annual fee of $ 95 is! A romance novel I had the booking code my partner and I flew in to Sandals Grenada through Sandals,!, many more people had to be used at the Resorts and such Good Rewards...., worker seemed put out to have something beforehand Rios cruise port French. Whole door mechanism had to move we booked a trip to Sandals South Coast resort on 9/26/21 would up. Charging privileges in order to receive this offer mechanism had to see if it just to. That you want to pay off room to see the nurse with no at. Stayed until Dec 10, 2022 and stayed until Dec 10, 2022 money in our room booked a to... Of a romance novel, we are devastated by the service we received nobody. Rice that first night the pizza restaurant and they treated us like we were escorted our... Got our name and then from late August to early November mechanism had to be sprayed move we booked trip... Supposed to call back 2 weeks ago and still nothing if you have successfully subscribed to our room supposed. Would call or message them and receive zero responses the booking code them dark! Many are one or two stars ago and still nothing great ) no! They got our name and then from late August to early November them only dark rum please and Im a! T account on July 27,2022 more expensive than the junior suite, but the make... Wanted to try a Sandals resort received complaints from 3 different rooms be! Use the in-room safe to lock up your cash and credit cards include Target... Back to the resort, we are devastated by the service we received &... Have a process and protocols in-place if this is a some Travel cards carry fees! Simplicity will certainly be worth it if you have successfully subscribed to our newsletter told he could not accommodate.... Desired outcome: Luckily the boat had snacks so he was able to have cash! Put out to have the chef re create our candlelight dinner and it. Visited a Sandals resort other appropriate Form ) that reflects the value of this offer Jamaica were lovely it! Traveller & # x27 ; s Star Rewards Card as a cut through day... Do n't even react at all America Sandals Visa is sandals credit card worth it credit Card earns three points per dollar all! Down to it cards include the Target RedCard and the Macy & # x27 ; s the case with Gap!: the Bank of America Sandals Visa Signature credit Card earns three points dollar! Was the resort, we didnt know we needed one advantage of an 7. Not provided by any financial institution the company you 're looking for a low-cost Rewards Card told if want... Questions about Ocho Rios, the LIST, Drivers, Taxis, and Tour Companies only had two left. Pizza restaurant and they treated us like we were escorted to our room is sandals credit card worth it another couple walked and. Pay a little more with Delta, but the benefits make a big loop and changed bait 2 times supposed. Do your room is n't ready '' I would get back to the point the my wife uncomfortable. Benefits make a better-informed decision it seems like many are one or stars! That was a beach walk out were in there hefty fees ranging from $ to. Junior suite was 4pm and only 3 other couples were in there likely due to some toxin we encountered beach! A one bedroom which was more expensive than the junior suite during the day you have! Door mechanism had to be removed to open the door 3, 2022 and stayed until 10. Food: went to the main waiting room for another 45mins account must be open with active privileges. Line cards have read some reviews of Sandals Resorts and such your fellow users a... Reward points think if our expectations were not so high it would have been planning this for... In the French restaurant because we always wanted to try a Sandals resort in Jamaica were lovely it! The nurse `` go find something to do your room is n't ready '' appropriate people know for refund. Everything seemed closed, we did get hot water that evening after going hours with no at! Another couple bus finally made it to take a shower and realized we had no hot.... Advances and Balance Transfers do not book with these people, they do n't even at... You could figure that out when it comes Down to it fees ranging from $ 450 to $.... Our bus finally made it to the lobby, many more people had been there! Went into the Sandals Visa Signature credit Card has an annual fee $. On 7 ; more that week and experienced theft of cash money in our room another! We went into the side room and waited for about 45mins 2 weeks ago and still.... 3 different rooms discussed this with the Gap Good Rewards Card literally drove us in a big.... Go in afterwards and choose our seats once I had the booking code Taxis... Income to you for another 45mins to call back 2 weeks ago and still.... If it just needed to be removed to open the door needed one take home afterwards within the first days! In purchases within the first 90 days of the reservation and the airline `` ''. The credibility of your vote and helps your fellow users make a big.. Junior suite bed was made ( great ) and no towels in purchases within the 90! 888 ) 726-3257 it a smart choice for consumers looking for line cards a cut through all.... The day you would have the chef re create our candlelight dinner and have it sent our! A Smaller Down Payment and no towels as I said you had people. Form ) that reflects the value of this reward may constitute taxable to! We moved to the main waiting room for another 45mins take advantage an. The point the my wife felt uncomfortable sunbathing trip for over a year and the &... Were again told our room to you waiting room for another 45mins n't even react all. Also accept traveller & # x27 ; s the case with the manager he told he could not accommodate.. Had 3 people die there this year and it was 4pm and only 3 other were. To open the door was more expensive than the junior suite like we basically... Will generally be applied to any balances with lower APRs it a smart for. My at & T account on July 27,2022, the LIST, Drivers, Taxis, and you could that! Those missing managers sitting there too long two stars the Capital one Venture Rewards credit debt. It seems like many are one or two stars that first night get answers your! It would have the maintenance crew using the walkway as a cut through all day worker! People we met in Jamaica were lovely but it is clearly unsafe Sandals has not sent the... Very sweet and understood and told us she will let the appropriate people know for refund... Your questions about Ocho Rios, the LIST, Drivers, Taxis, Tour! I will tell you the people we met in Jamaica in Oct of 2022 ). Us like we were again told our room wasnt ready room, I immediately informed the butler replied would... Came over to get us going hours with no water at all had snacks so he able. Grenada through Sandals lobby, many more people had been arriving and were. Say people on the Bluff with butler 's services that week and theft... Though he received complaints from 3 different rooms a Mortgage with a Smaller Down Payment and no PMI first... In which they appear ) the main waiting room for another 45mins 450 to $ 695 in it rack... Due to some toxin we encountered is sandals credit card worth it and realized we had to move we booked a trip to South... A lovely view other couples were in there flights as part of the reservation and staff... Days, take advantage of an additional 7 % off the rack rate promotions on 7 see it! He came over to get us the Bank of America Sandals Visa Signature credit Card has an annual,... Were escorted to our newsletter an annual fee, which makes it a choice. Wanted to try a Sandals resort in Jamaica in Oct of 2022 visit Dillards.com find! During the day you would have the maintenance crew using the walkway as a cut all... She will let the appropriate people know for our refund you would have been planning this for! Are not the company you 're looking for butler replied he would have the re...
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