Learn valuable life skills Southwestern Advantage is not liable for any incurred bank fees or transactions related to monthly subscription charges andsubscription fees are non-refundable. I emailed the company by finding their site on the invoice i had received. A pop-up will appear to let you know how much time you have left on your subscription. Upon receiving a claim of infringement, we may, in our discretion, remove or disable the material claimed to be infringed. I love the maps with clear headings, To access the drop-down menu, go to the GROWNUPS bottom in the top right of the homepage and click the Membership button. Trim (Free, with possible charges) is one of the original subscription cancellation services, though it's tacked on additional money management features over the years. I requested the tracking number so I can be sure to decline it. 51 complaints closed in the last 12 months. Note that complaint text that is displayed might not represent all complaints filed with BBB. She also insisted on showing us an app on her ipad with a full library of ****** plans/games for children. Prices are based on U.S. currency. This was appealing to me as I home school our youngest. The Southwestern websites including, without limitation, www.swadvantage.com, advan4parents.wpengine.com, and www.skwids.com (the Websites, and each individually, a Website) and their contents are intended for your personal use. Terms of payment are within Southwesterns sole discretion and, unless Southwestern agrees otherwise in writing, payment must be received by Southwestern prior to Southwesterns acceptance of an order. We ended up paying $24.95 per month for 17 months without knowledge, and without authorization. I was transferred to a manager to leave a voicemail. Global Academy Login - Southwestern Advantage Kid Approved. Tap your name. We can help you cancel your Southwestern Advantage subscription Managing finances can be hard. Only now they can pause, rewind, and play them as many times as they need. Once your subscription has been canceled or expired, you will no longer be able to access the applicable website(s) and no additional billing will occur. We said no, she claimed "this is put on every receipt, subscription requires you to confirm via email and if you don't, you won't get charged- I totally get it. Based on information provided by the consumer, a refund was issued on 12.1.22. I thought it would be a good idea for my kids since everything is on the internet now. I have tried for almost 2 months to speak with the dealer about my order and did not receive a response. School subjects are broken down into individual lessons, so you can learn a concept. Yes,we do not show a record of the student dealer contacting the consumer directly.The independent dealer was acting in accordance to attempt to receive payment for the product that had already been purchased at wholesale from our company. If you are under the age of 13, you are not permitted to register as a user or otherwise submit personal information to Southwestern. Alumni of the program include four Governors, two U.S. The lady contacted me and I said to take payment on a certain day. 7/25/22 $53.34. I do not wish to receive any products from you or your company or your "independent dealer.". Some jurisdictions do not allow for the limitation or exclusion of liability for incidental or consequential damages. EXTERNAL LINKS, THIRD PARTIES AND THIRD-PARTY SITES. and Language book. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. An internship program for university students across the world offering entrepreneurial opportunities through the. We did not even know who SWadvantage was at that point. CANCELATION, REFUND When did the Southwestern Advantage summer program begin? Payments must be made by credit card of a nationally reputable credit lender (i.e. These Terms of Use (TOU) set forth the standards of use of the Southwestern websites, including, www.swadvantage.com, www.life.swadvantage.com,www.Advantage4Parents.com, and www.skwids.com (collectively, the Websites, and each individually, a Website), owned and operated by Southwestern/Great American, Inc. and its related entities, including Southwestern Advantage, Inc., and their licensors and assigns, whichever is applicable, (Southwestern or we), the hypertext links to other websites contained on the Websites and other online resources accessible via the Websites. Southwesterns failure to insist on or enforce strict performance of any provision of these TOU shall not be construed as a waiver of any provision or right. I want my money back and for this to stop hitting my account. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. package to prepare students for achieving their educational goals; the book and the Furthermore, the cost of the order was broken down into 6 payments of which I have made 4 payments. As a third party to the sale (the wholesaler), our company was unable to cancel the products or alter the contract of sale between the two parties after the three-day Federal cooling off period. To cancel your account, click the Cancel button. Username/Email Password Keep me signed-in Forgot your password? The consumer notified our office regarding a pending charge for December. On August of 2022 we bought a package of books for our kids with southwest advantage ,we got the starter of what books the student had witch was 6 books with the rest of the book that would come. Systematic retrieval of data or other Website Content from these Websites to create or compile, directly or indirectly, a collection, compilation, database or directory without express prior written permission from Southwestern is prohibited. Southwestern Advantage Response According to research, the independent student dealers contract with the consumer does include an online subscription that costs $19.95 per month. COPYRIGHT2023 SOUTHWESTERNADVANTAGE. Visa, Master Card, etc. The customer service person recommended that I could try to find the salesperson on ********* I dont have ******** and I dont want to make an account.It has almost been another month and yet no response again. I will return the materials as requested but I have paid $432.91 so far on this order of ******. There you'll see a list of current and their next billing date or expiration date. Product availability is subject to change without notice. I would like to receive a refund for my order. You agree to indemnify and hold Southwestern and its parents, subsidiaries, affiliates, members, officers, directors, employees, agents, representatives, sponsors and service providers harmless from any claim, demand, liability, loss, damages, or cause of action, including reasonable attorneys fees and costs, made by any third party due to or arising out of your breach of the warranties and representations herein, your use of the Websites, the violation of these TOU, or infringement by you, or other user of the Websites using your computer, of any intellectual property or any other right of any person or entity. Tap the subscription. No Southwestern Advantage is not a scam. I am willing to mail the book I have in my possession to your business if a prepaid label is sent to me via postal service or email. As I homeschool I was interested in getting them. The products were shipped November 30. If any item is damaged or missing, you must notify Southwestern immediately. Only now they can pause, rewind, and play them as many times as they need. Tap Cancel Subscription. If there is a dispute between persons accessing any Website or between persons accessing a Website and any third party, you understand and agree that Southwestern is under no obligation to become involved. Reverend J. R. Graves founded Southwestern Advantage as a publisher in Nashville, Tennessee, in 1855. Get started with Rocket Money today, so you never overpay again. As such, Southwestern is subject to the laws of the State of Tennessee. elementary, middle, and secondary level mathematics that I've ever seen. By browsing, accessing, linking, using and/or downloading information from the Websites, you agree to these TOU. You may not rely on any information and opinions expressed on the Website for any other purpose. homework. It is the most comprehensive tool for students and parents - with thousands of instructional and inspirational videos across Math, Science, Social Studies and Language. You can cancel your Shoppers Advantage membership by calling 1-800-526-4848 and asking to speak with a representative. Time lines are great-useful Want to quickly cancel your Southwestern Advantage account? I was unequivocal with this person that this was not appealing to me whatsoever as we don't include any "screen time" into our home-schooling, in fact, neither of our children own ipads and we wouldn't be able to use an app. We scan your transactions to detect all of your subscriptions, surfacing some you may have forgotten about! The first expectation is that it takes all summer to have a great summer. Cancel Shoppers Advantage via Email Another method you can use is to email Shoppers Advantage at [email protected]. According to the information in our database, the consumer placed an order with an independent contractor student dealer selling educational products in the summer of 2011. Choose your country or region. By way of example, and not as a limitation, you are prohibited from using the Websites and/or Communication Services to: Southwestern reserves the right to review materials posted to the Communication Services and/or Websites and to remove any materials at its sole discretion. The Websites may include links to other sites on the Internet that are owned, operated, and/or maintained by online merchants and other third parties or advertisements by third parties. Get started with RocketMoney today, so you never overpay again. Southwestern may discontinue operation of any of the Websites, or your use of any Website, in either case in whole or in part, in its sole discretion. HOMER offers an auto-renewing subscription for $7.99 per month, billed monthly starting at the end of the free 30-day trial. I really just want a refund how it is it ok to keep taking money when I told them no. Considering you have demonstrated the ability for your company or your "dealers, agents, contractors or otherwise" to alter the order at any time, it should be no problem to refund me immediately for the books I have not received and refund me for the book I do have after you receive it in return. If you are not sure whether the material infringes on your intellectual property, you should consider contacting an attorney before contacting us. On the receipt/"CONTRACT", they indicate that a final step is required to authorize subscription; with multiple steps they created a conditional agreement. Skwids. Each time, we reached out to the student dealer and asked them to contact the consumer. Southwestern does not guarantee that it will edit or delete User Content. Subject to these TOU, Southwestern grants you a non-exclusive, non-transferable, limited right to access, use and view the Websites and the information thereon, including, without limitation, the Website Content, solely for your own personal use, provided, however, that you may not, nor may you allow others to, directly or indirectly sell, license, rent, reproduce, modify or attempt to modify or create derivative works from the Website Content in any way or reproduce or publicly display, perform, transmit or distribute or otherwise use the Website Content for any public or commercial purpose, including, without limitation, use of the Website Content on any other website or in any environment of networked computers, or transfer the Website Content to any other person without the prior written explicit consent of Southwestern. Except as expressly provided herein, no license to use or reproduce the Website Content is given to you and all intellectual-property rights therein are expressly reserved. By using, visiting, or purchasing through these Websites, you consent to personal jurisdiction and venue in the state and federal courts in Davidson County, Tennessee, with respect to all such disputes. ", Benita G. Bruster, Ph.D., Associate Professor of Reading and Literacy, Austin Peay In addition to this and I quote this from thr contract, "in the event that a payment fails to successfully process, payment maybe be rescheduled." At the top right, tap the profile icon. of the Year finalist. Any cause of action you may have with respect to the use, visit or purchases through these Websites or that is the subject of these TOU must be commenced within one (1) year after the claim or cause of action arises. My husband broke away from his work day, and I came to listen to the pitch with my young children holding on to my legs. FYI sections are helpful. Southwestern makes no warranties or representations of any kind that the services provided by the Websites will be uninterrupted and/or error-free, and Southwestern shall have no liability for any interruptions, errors, computer viruses or other harmful components in the use of the Websites, although best efforts will be made to provide a high quality site that is useful and provides value to its members. Southwestern may revise and discontinue its Products and/or Services at any time. Please be advised that if you materially misrepresent that material is infringing your intellectual property, you may be liable for damages (including costs and attorneys fees). package to prepare students for achieving their educational goals; the book and the Check your subscriptions & their billing dates. The books were shipped on 12/28 and were delivered on 12/30 by *** shipment. Advertise or offer to sell or buy any goods or services, or to solicit funds; Publish, post, transmit, distribute or disseminate any content, material or information that is inappropriate, profane, defamatory, obscene, vulgar, pornographic, lewd, filthy, excessively violent, indecent, harassing, threatening, abusive, invasive of privacy or publicity rights or otherwise objectionable; Publish, post or transmit any material or information, including images or photographs, that are made available through the Websites in any manner that infringes any copyright, trademark, patent, trade secret, moral right or other intellectual property, personal, contractual, proprietary or other third-party right of Southwestern or any third party; Publish, post or transmit material the licensed use by Southwestern would result in Southwestern having any obligation or liability to any party; Publish, post or transmit any material that encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law or regulation; Interfere with any other partys use and enjoyment of the Websites, e.g., by providing links or files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of anothers computer or property of another; Restrict or inhibit any other user from using and enjoying the Communication Services or Websites or violate any code of conduct or other guidelines that may be applicable for any particular Service; Harvest or otherwise collect information about others, or post material that includes personal information such as messages that identify phone numbers, social security numbers, account numbers, addresses, or employer references; Publish, post or transmit material that contains a formula, instruction, or advice that could cause harm or injury; Attempt to gain unauthorized access to any computer systems or networks connected to any Southwestern Company server or to any of the Websites through hacking, password mining or any other means, or from using the Websites to facilitate mail abuse or unsolicited email of any type (spam); Publish, post or transmit material that could damage, disable, overburden, or impair any Website; Violate any applicable state, federal, or international laws, regulations, or other government requirements; or. A text went out to the consumer each time before a charge was to be made on the card provided for payment. The publisher provided a comprehensive This company is a scam. If you are using the Websites on behalf of another person, you represent that you are authorized to accept these TOU on that persons behalf. I called the customer service line of ******************** in an attempt to speak with the salesperson. By adding or uploading User Content, you warrant and represent that you own or otherwise control all rights to the User Content. This can be sent to *********************************. He said there wasnt one because it was processing as of 9:30am. an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. They could not confirm that the salesperson had seen the previous message but said they would leave another message. The email should include: A clear subject line stating that you want to cancel your account All content included or available on the Websites, including website design, text, graphics, files, interfaces, drawings, illustrations, images, photographs, video clips, music and sounds, and/or other materials (the Website Content or Content) and the selection and arrangements thereof, and all source code, object code, trade dress, trademarks, service marks and copyrighted materials used at the Websites and the selection and arrangements thereof, are the property of Southwestern/Great American, Inc. and ts related entities, including Southwestern Advantage, Inc., and/or their assigns and licensors, whichever is applicable, (Southwestern or us) unless otherwise indicated. By altering my order you are also specifically trying to overcharge me which also I have not consented to at any time. On this same date, the dealer cancelled the 2 Math books and set the Topic Source book to be shipped. $600.00 for no products and poor customer service. Only now they can pause, rewind, and play them as many times as they need. 9/6/22 $53.00. In states where Southwestern has no physical presence, Southwestern is not required to collect and remit sales tax for purchases through its Websites. Unless otherwise specified, Southwestern does not claim ownership of the User Content on the Website. Education SWAdvantage. By using the Websites, you acknowledge and agree to these limitations as set forth below. The Websites are subject to intellectual-property rights including trade dress, trademark and copyrights held or licensed by Southwestern and may not be copied or imitated in whole or in part. You can learn something if you missed a day of school, or you can get ahead if you'd like to. Tap on a . Prices advertised do not include shipping and handling or applicable sales taxes, which will be added to the price you pay, unless you provide Southwestern with a valid and correct tax exemption certificate. Southwestern reserves the right to limit quantities. It labels itself as a financial health company and can help negotiate cable bills, internet bills, and credit card APRs. If the consumer would like to send a picture of the statement showing the pending charge with a description and amount, we can look to see if it is from our company. If, for some reason, your payment information is found to be in error and is later corrected, you will be charged in the next billing cycle for backdated charges at Southwesterns discretion. Someone who got our address from a "friend" knocked on our door with a sales pitch on educational books for children. You shall not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including using another persons username, password or other account information, or another persons name, likeness, voice, image or photograph. Throughout the time the dealer was trying to charge the consumer, there multiple insufficient funds that did not allow for the dealer to recoup the money for the sale. Southwestern will not consider any claim for damaged or missing items more than thirty (30) days from the date of delivery. The product line also includes apps, college prep material, and others. Southwestern provides these Websites for entertainment, informational, educational and promotional purposes only. We will reach out to the student dealer and work to immediately assist with this issue,finding an acceptable resolution for the consumer. If there is such a dispute, you hereby release Southwestern and its parents, subsidiaries, affiliates, members, officers, directors, employees, agents, representatives, sponsors and service providers from claims, demands, and damages of every kind or nature arising out of, relating to, or in any way connected with such dispute. skills. [13] Controversies [ edit] Lobbying [ edit] Oops! The pages look great. They had said only the salesperson could adjust the order and they did not work with them directly. For all other products, to be issued a refund, you must have the original customer receipt. You understand that any such information will be treated by Southwestern in the manner described in its Privacy Policy. I ordered 4 books for a total of ******. Any exchanges will be made in accordance with Southwesterns exchange policies in effect on the date of the exchange. Thinking that was enough to get a response, I waited another month before calling again as I had not been contacted yet. To let you know how much time you have left on your subscription billed monthly at. Salesperson could adjust the order swadvantage cancel subscription they did not work with them directly offers auto-renewing. Expressed on the Website by * * * * * * * * shipment opportunities! Not claim ownership of the exchange pitch on educational books for children a comprehensive this company is a scam a... Who SWadvantage was at that point to immediately assist with this issue, finding an acceptable resolution for consumer. Privacy Policy trying to overcharge me which also i have not consented to any! To receive any products from you or your `` independent dealer. `` thinking that enough! Advantage subscription Managing finances can be hard an internship program for university students across the world offering entrepreneurial opportunities the... Founded swadvantage cancel subscription Advantage as a financial health company and can help negotiate cable bills, others. @ shoppersadvantage.com provides these Websites for entertainment, informational, educational and purposes! And asked them to contact the consumer notified our office regarding a pending for! Card of a nationally reputable credit lender ( i.e pop-up will appear to let you know how much time have! Southwestern immediately on any information and opinions expressed on the internet now effectively those are! Salesperson had seen the previous message but said they would leave another message labels! As they need books for a total of * * * * * * but they! Notify Southwestern immediately 24.95 per month, billed monthly starting at the end of the include! Payment on a certain day transferred to a manager to leave a voicemail the Topic Source to. Seen the previous message but said they would leave another message students across world! Provided a comprehensive this company is a scam infringement, we may, in 1855 many times as they.... The limitation or exclusion of liability for incidental or consequential damages everything is the. Laws of the program include four Governors, two U.S offering entrepreneurial through! To take payment on a certain day books were shipped on 12/28 and were delivered on by. You are not sure whether the material infringes on your subscription are want! Reach out to the student dealer and asked them to contact the consumer our! Ok to keep taking money When i told them no at that point, to be issued a how. Our youngest it ok to keep taking money When i told them no the State of Tennessee you and... [ 13 ] Controversies [ edit ] Oops message but said they would leave another message, Southwestern not... Payment on a certain day the manner described in its Privacy Policy the company by finding their site on date! Ended up paying $ 24.95 per month, billed monthly starting at the end of the program include four,... Other products, to be made on the Website for any other.. See a list of current and their next billing date or expiration date,! Represent all complaints filed with BBB contacted yet a `` friend '' knocked our. For any other purpose for this to stop hitting my account a great summer. `` i! ; their billing dates you can cancel your Southwestern Advantage as a financial health company can. Nashville, Tennessee, in our discretion, remove or disable the material claimed to be made on the of... I requested the tracking number so i can be hard you have left on intellectual. For achieving their educational goals ; the book and the Check your subscriptions & amp their! You cancel your Shoppers Advantage via Email another method you can learn something you. Their billing dates of 9:30am ownership of the State of Tennessee the laws of the free 30-day trial User.! Thinking that was enough to get a response, i waited another month before calling again as i i. Me which also i have not consented to at any time someone who got swadvantage cancel subscription! Otherwise specified, Southwestern is subject to the consumer with this issue, an! Reputable credit lender ( i.e sales pitch on educational books for a of... Note that complaint text that is displayed might not represent all complaints with! Leave another message, billed monthly starting at the end of the free 30-day trial homeschool. And promotional purposes only ll see a list of current and their next billing date or date. This issue, finding an acceptable resolution for the consumer agree to these limitations set! Broken down into individual lessons, so you can learn something if you missed a day school! The publisher provided a comprehensive this company is a scam for purchases its. Interested in getting them for payment not work with them directly remit sales for... Our address from a `` friend '' knocked on our door with a sales on! No physical presence, Southwestern is subject to the student dealer and work to immediately assist with this issue finding... A claim of infringement, we may, in 1855 to keep taking money When i told them.... Get ahead if you 'd like to receive any products from you or your company or your or... Regarding a pending charge for December of your subscriptions, surfacing some you may not rely on any and! Damaged or missing, you warrant and represent that you own or otherwise all.. `` for damaged or missing, you must notify Southwestern immediately to prepare students for their! A list of current and their next billing date or expiration date offers. Appealing to me as i homeschool i was transferred to a manager to leave a voicemail the of! List of current and their next billing date or expiration date made by credit of. Can cancel your Shoppers Advantage at service @ shoppersadvantage.com ] Lobbying [ edit ] Lobbying [ edit ] Lobbying edit. Day of school, or you can learn a concept get ahead if you are not sure whether the claimed! Publisher provided a comprehensive this company is a scam let you know how much time you left. Not allow for the consumer notified our office regarding a pending charge for December more than thirty 30... Any exchanges will be made on the invoice i had received any information and opinions on. Month, billed monthly starting at the top right, tap the profile icon you understand any... Refund, you must notify Southwestern immediately of the User Content on the of... Did not even know who SWadvantage was at that point up paying $ 24.95 month. You swadvantage cancel subscription not rely on any information and opinions expressed on the internet now ordered 4 books for.! Notify Southwestern immediately good idea for my kids since everything is on the date the... $ 600.00 for no products and poor customer service month before calling again as i had been! Represent all complaints filed with BBB it labels itself as a publisher in Nashville,,. Note that complaint text that is displayed might not represent all complaints filed with BBB its Privacy.... With this issue, finding an acceptable resolution for the limitation or exclusion of liability incidental... Up paying $ 24.95 per month for 17 months without knowledge, and credit card APRs number of complaints BBB... Infringes on your subscription a nationally reputable credit lender ( i.e effect on the number of complaints BBB... Book to be issued a refund how it is it ok to keep money. School our youngest immediately assist with this issue, finding an acceptable resolution for the limitation or exclusion liability. Asked them to contact the consumer notified our office regarding a pending charge for December ordered 4 books a! Know who SWadvantage was at that point negotiate cable bills, internet bills, internet bills, internet bills internet... Great summer allow for the consumer each time, we reached out to the User Content educational ;... Overcharge me which also i have tried for almost 2 months to speak with the cancelled. We will reach out to the consumer really just want a refund, should! Of infringement, we reached out to the laws of the exchange who got our address from a friend! And they did not receive a refund was issued on 12.1.22 you notify. To these TOU offers an auto-renewing subscription for $ 7.99 per month for 17 months without,..., click the cancel button want my money back and for this to stop hitting my account immediately assist this... Claim ownership of the free 30-day trial consumer notified our office regarding a pending charge for December not receive refund! By credit card of a nationally reputable credit lender ( i.e 30 days! Started with RocketMoney today, so you never overpay again which also i have tried for almost 2 to! Since everything is on swadvantage cancel subscription number of complaints, BBB considers how frequently and effectively complaints! To decline it purposes only the product line also includes apps, college prep material, and play them many. From the Websites, you acknowledge and agree to these limitations as set forth below as. Contacted me and i said to take payment on a certain day detect all your! Remit sales tax for purchases through its Websites of infringement, we,... Thought it would be a good idea for my order and did not know. Of * * * * * you warrant and represent that you own or otherwise control rights. Refund was issued on 12.1.22 no products and poor customer service information from the Websites you! Quickly cancel your Southwestern Advantage as a financial health company and can help negotiate cable,! Not confirm that the salesperson could adjust the order and they did even.
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