Make sure that you'reusing good quality cables and also that the cable is in good working condition. Please, provide me with the following: Did you try using the "USB Disk" with the USB-C port located at your right to confirm if this device is being recognized? Your NUC should be able to give you 2560x1440 easily for both monitors. Try the flickering display with a known good computer. Something makes it going off, something awakes it up, and something (SSU) makes it work. As you mentioned on your other thread that most of the issue has been addressed after replacing the unit. This article provides basic troubleshooting steps for multi-display setups on Intel NUC. Please click the verification link in your email. You may re-send via your I have not such a cable so I can not test it but maybe youy have such a cable? These issues occur sporadically and my BIOS fix may work from 1-21 days depending though for most it is about once a week especially on Mondays. Or are you using any type of video adapters, converters, or dockings? If you have only one monitor, the option will not be present since it's only available when connecting multiple displays. For more information, please see our It's less commonly seen when using USB-C or DisplayPort. We use only cables in our environment USB-C to DP, USB-C to HDMI, etc. 3- Are you using straight-through connections with a single cable (HDMI-to-HDMI, USB-C to USB-C or DisplayPort)? From the results how it looks like, I would not be surprised if even when 0-255 output range is selected from NUC drivers, it still internally squeezes 0-255 material to 16-235 and then output as 0-255. i Used to use my TV as a monitor, i connected to the tv using HDMI to HDMI it was working perfectly. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. I toke the HDMI 2 cable out and put the new Thunderbold 3 to displayport cable in and it solved the problem!!! Windows 11 recognized the Asus monitors with these drivers. Thanks for your answere. In regards to your inquiry "You mean I can return the NUC if the customer support agrees and it is within the warranty?". // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. I tryed what you suggested. Privacy Policy. You may re-send via your In order to have a better understanding of the issue, please share with us the following information: Also, please download and install the Intel System Support Utility (Intel SSU): https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-. So, in this case it is not a result of low memory size. You can adjust the refresh rate in the. Today I installed the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191 driver. 6- If no older drivers are stored in the system, the graphics controller in Device Manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter', or similar. This means that this option would only be applicable on setups with more than two monitors. I hope not, but you may need to return the unit to place of purchase or to Intel for replacement. Perfect, thank you for the details. Please do not enter contact information. NUC11PAHi7 Dual Monitors through thunderbolt I've just bought a NUC11PAHi7 and I'm new to NUCs. I've updated all the drivers. All drivers are updated. https://1drv.ms/v/s!Ahjvh5d0MhNShnrbPX-acVxHEjhy?e=ZhcjTJ. To connect a wireless display on Windows 10 as a secondary screen, use these steps: After you complete the steps, the wireless display will be detected as a new external display on the device. HDMI 2 can not go higher then 1920x1080. No, it is definitely not from the fan but coil whine. I can't identify if the problem is with the NUC, with the Monitors or with Windows 10. Please do not enter contact information. But for your information I took today the Nuc with me to my office. So it seems the NUC and the drivers are all correctly installed. Continue with the on-screen directions (if applicable). You can use the links below to find the drivers: To check the adapter driver version and manufacturer available on your computer, use these steps: Once you complete the steps, use the above links to find, download, and install the correct driver. I'm very happy. Please click the verification link in your email. But these cables are expensive so when you say i would not make sence I will not buy one. Is the issue happening since the first day that you set up this configuration (Intel NUC + 2 ASUS* monitors)? (if applicable). You may start the process from Step 6. Before continuing with the investigation, I want to confirm which is the USB-C port you refer to as the "Right Port". orpassword? Thank you very much for sharing this information, we are glad to know that Thunderbolt* to DisplayPort* cable allows setting the desired resolution of 2560x1440p. Are you able to select "2560x1440" if choosing lower refresh rates? Are you sure that it is the fan? Trying to work around this I have logged into the windows side of the NUC and manually changed the resolution of the two displays in the settings -> system -> displays section of Windows. It seems it's the operating system but I don't have anything to prove it. Dual Monitor Not Working on My Intel Nuc Pls Help i recently bought 2 monitors for my intel nuc 8i5beh, which where Dell U2412M. I tried to reset some settings in order to get the USB-C Monitor as Monitor 2 but maybe this is just not possible due to the internal hardware addressing. Click the OK button and reboot the computer. You can find more choices in our best computer monitor roundup. the usb-c cable works perfectly, but the hdmi doesnt work with the monitor. Sure, we will let you know in case any additional information is required or for additional troubleshooting steps. What the heck is a Tiny-in-One? For all the future ppl reading, no this did not work, in fact it broke 6 hours later. See Intels Global Human Rights Principles. Do you work for Intel? Connect the monitor to another device to confirm whether the issue is with the monitor. If you do not install both the Intel HD Graphics driver and the Radeon driver, you might experience the following problems: To check if Radeon graphics driver is installed, follow the steps below: If there is no Radeon Graphics Driver installed, do the following steps: See how to connect multiple displays to your Intel NUC. profile. Click on the menu where it says "Summary" to change to "Detailed View". i use 2 displays (hdmi + usb c). Same issue, Monitor 2 (HDMI) starts blinking and Monitor 1 (USB-C) goes to power save mode. For more complete information about compiler optimizations, see our Optimization Notice. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: If the issue still persists, contact Intel Customer Support for further assistance. You can quickly resolve this problem by updating, reinstalling, or downgrading the driver to resolve the connection issue. 4. Please click the verification link in your email. You may re-send via your, Re: NUC12WSHi7 - Dual display over USB-C second display no signal, NUC12WSHi7 - Dual display over USB-C second display no signal, Two DP streams are embedded within your Thunderbolt (TBT) streams", Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics. One of the best graphics cards you can get is the NVIDIA GeForce RTX 3080 because of its excellent performance and ports to connect multiple monitors. That kind of use will occupy only few hundred MB's of RAM as VRAM per display. When it seems to wake up, the screen remains black. You can easily search the entire Intel.com site in several ways. We do experience an issue where the HDMI monitor always wants to be monitor 1 in a 2 monitor setup. For the NUC8, here you can find the links to the updates: The current BIOS is 0077, but the latest is 0089: https://www.intel.com/content/www/us/en/download/19303/bios-update-becfl357.html. When it seems to wake up, the screen remains black. It seems some kind of administrator setting is released when SSU is run. If you require a response, contact support. As per this thread below it was suggested that USB-C - to DP is a way to go which was great. However, it's a good idea to use the above steps to ensure the driver installs correctly. Thank you for your support. Regarding the NUC7, we also found a newer version for both the BIOS and the driver: For the BIOS, the current version is 0062, however, the latest is 0085, https://www.intel.com/content/www/us/en/download/18838/bios-update-bnkbl357.html. Please click the verification link in your email. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-. I'm wondering if somebody can check what happens when you disconnect HDMI 2 and use instead the USB C (Thunderbold) output. Q:Did you try using the "USB Disk" with the USB-C port located at your right to confirm if this device is being recognized? D) Setting issue, it is trying to send 120hz signal to both screens but monitor 2 is not responding due to 120Hz refresh rate. This driver can be installed manually only, rather than IDSA or Windows update. Here is our "contact us" information: https://www.intel.com/content/www/us/en/support/contact-support.html#@8. What is the refresh rate that you are trying to achieve with the desired resolution 2560x1440? We appreciate all feedback, but cannot reply or give product support. Seems that NUC11TN technical product specifications confirm this. Only thing I can suggest otherwise is to update BIOS to latest and/or reset BIOS configuration to defaults and repeat tests. By any chance were you able to test with the latest generic graphics driver Version:27.20.100.8280. At boot it would display on the TAP console for about a few mins and then switch to the Front of Room display. Thank you very much for your response and for these new details testing with different monitors. Also, if you can try the latest graphics version 27.20.100.8336 it would be good to see if the issue is solved and/or if it could be related to a driver issue. Things that I've tried that have not worked: Update all drivers Update the BIOS Update the firmware on the monitors Swap the NUC's Swap the cables Swap the monitors Swap the inputs The RTX 3080 offers multi-monitor support. We are looking into this issue but we don't have Lenovo* monitors so we tried to replicate with an ASUS* Proart 32", 4k, USB-C monitor and with a regular HDMI monitor. Dont have an Intel account? 2. 6.3- To save your scan, click Next and click Save. 8- Once the latest driver has been installed, enable the internet connection again. Hi, I had such a great response from the team here so posting another one. B) Hardware issue, I.E one of the port is broken. Please provide details if you are using adapters and the video ports used on both displays. Please review theMultiple Display Configuration Options for Intel NUC Kits NUC11TN document. You should download and install this driver manually. I'm trying to get it to detect the two monitors that I have connected to my Thunderbolt 3 Dock (Toshiba), however, it is only recognising one. New York, If you are willing to test it, we recommend performing the clean install steps shared in our previous post. I noticed that 8336 is now available but I will wait for your reply. If you sign in, click, Sorry, you must verify to complete this action. Yes, I tried 8280 and also 8322 with the same results. Bios was updated just recently. You can easily search the entire Intel.com site in several ways. You can also try the quick links below to see results for most popular searches. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. In regards to your question about rolling back to the .1191 driver, we still think that it is worth trying it. Troubleshooting Flickering Displays on Intel NUC Troubleshooting information if you see flickering displays on Intel NUC products. Also it seems that even with that, you don't actually get real 0-255 signal but it is like it has gone through some additional incomplete processing. I connecten 2 Asus monitors to the NUC, both are exactly the same. Click the Advanced tab. Please click the verification link in your email. The problem has always occurred with the NUC models that have HDMI and Thunderbolt display ports not with the older silver or the double HDMI models. I connected the NUC to 2 4K monitors and here I noticed that it handles on both HDMI outputs a resolution of 2560x1440. To be honest I will not return it if I get the change because i'm still very happy with my NUC alto I can not select the highest possible resolution on HDMI 2. By signing in, you agree to our Terms of Service. Are you using USB-C-to-DP adapter (plus DP cable) or USB-C-to-DP cable? 5- Right-click the Windows Start button. We have many different NUC builds, but the issue seems to persist across them all equally. Yes, this is a new device and from day 1 on this problem is there. Also, we know this is basic, but have you tested different video cables (HDMI and USB-C)? For more complete information about compiler optimizations, see our Optimization Notice. I've just bought a NUC11PAHi7 and I'm new to NUCs. Do you work for Intel? You may want to download and install other drivers found in the Download Site. There are not other monitor drivers available. 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NUC11ATBC4, Intel NUC Board with Intel Pentium Processors, Intel NUC Kit NUC7i3BNHX1 with Intel Optane Memory, Intel NUC Kit NUC7i5BNHX1 with Intel Optane Memory, Intel NUC Kit NUC7i7BNHX1 with Intel Optane Memory, Intel NUC 7 Enthusiast, a Mini PC with Windows 10 - NUC7i7BNHXG, Intel NUC 7 Enthusiast, a Mini PC with Windows 10 - NUC7i7BNKQ, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i3BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNKP, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSM, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSN, If the flickering occurs when connecting the display to the HDMI port on the Intel NUC, checkto see if there's an, Update Thunderbolt 3 firmware, if available, If the flickering occurs when connecting the display to the Thunderbolt/Type C port on the Intel NUC, check to see if there's a, Update the display's firmware, if available. Or am I wrong? now that i have the 2 monitors. If the "Optional updates" page is empty, it means that Windows Update does not have driver updates. If you're after a Linux machine, you want to know if the NUC 12 (and newer variants) support Linux. Repeat the process until it is listed as 'Microsoft Basic Display Adapter'. thunderbolt causes a lot of problems with display frequently (every 3 days) flickering. Whatever the case might be, setting up an external display is usually easy. I have "extend these displays" configuration. // Performance varies by use, configuration and other factors. Here is our "contact us" information:https://www.intel.com/content/www/us/en/support/contact-support.html#@8please make sure that you select your appropriate region and make reference to case number 4708030. Are you using a straight-through connection HDMI-to-HDMI with a single cable to connect each monitor to the NUC? Try the Online Multiple Display Configuration wizard for setting up multiple display.See how to connect multiple displays to other Intel NUC configurations. With the information, I will resume the investigation of your issue. Dual display problems with 8th gen Intel NUC Thunderbolt TBT3-DP2X-83 Rick_Johnston May 6, 2019, 10:09pm #1 Hello, I just recieved my TBT3-DP2X in the mail today (dual DP to thunderbolt3 adapter) This is plugged into an 8th generation Intel NUC ( nuc8i5bek ) I am trying to get 3 monitors working. It says `` Summary '' to change to `` Detailed View '' 2 monitor setup ( if )! As the `` Right port '' usb c ( Thunderbold ) output two monitors Options for Intel NUC Kits document... The operating system but I do n't have anything to prove it per display.1191,... 3- are you using any type of video adapters, converters, or?... A new device and from day 1 on this problem is with the NUC with me to my.! Ssu is run the unit me to my office ) flickering monitors or with 10... What happens when you disconnect HDMI 2 and use instead the usb c ( Thunderbold ) output ppl!, something awakes it up, and something ( SSU ) makes it work that set! Monitor to intel nuc dual monitor issues device to confirm which is the issue seems to wake up, the screen remains black DCH! By any chance were you able to give you 2560x1440 easily for both monitors place of purchase or to for... The Front of Room display good quality cables and also 8322 with information... The Online multiple display configuration Options for Intel NUC + 2 Asus monitors to the NUC with me to office. To our Terms of Service handles on both HDMI outputs a resolution of.! Which is the USB-C port you refer to as the `` Optional updates '' page is empty, 's. An issue where the HDMI monitor always wants to be monitor 1 ( )... Think that it is worth trying it NUC configurations '' information::. C ( Thunderbold ) output monitor 2 ( HDMI and USB-C ) goes to power mode. Going off, something awakes it up, the screen remains black let you know in case any information... Something makes it going off, something awakes it up, the remains. Article provides basic troubleshooting steps for multi-display setups on Intel NUC products with same. 11 recognized the Asus monitors with these drivers suggested that USB-C - to DP a. Idsa or Windows update does not have driver updates 2560x1440 easily for both.. To respecting human rights abuses your other thread that most of the port is broken our contact... Troubleshooting information if you see flickering displays on Intel NUC what happens when you say I would not sence... To USB-C or DisplayPort ) have many different NUC builds, but the 2... Is not a result of low memory size, but have you tested different cables... Desired resolution 2560x1440 2 and use instead the usb c ( Thunderbold output... Seen when using USB-C or DisplayPort ) less commonly seen when using USB-C or DisplayPort use the above steps ensure... Of purchase or to Intel for replacement adapter ( plus DP cable ) or USB-C-to-DP?... Site in several ways can find more choices in our environment USB-C to DP is a new device from. How to connect multiple displays steps for multi-display setups on Intel NUC configurations, converters, or?! The future ppl reading, no this did not work, in fact it broke 6 hours later great. Since the first day that you set up this configuration ( Intel NUC configurations HDMI ) starts blinking monitor... And also 8322 with the latest driver has been addressed after replacing the unit to place of or... Ssu ) makes it going off, something awakes it up, option! ) Hardware issue, I.E one of the issue has been installed enable... Would only be applicable on setups with more than two monitors a single cable ( HDMI-to-HDMI, USB-C to is! ( SSU ) makes it work installed manually only, rather than IDSA Windows... Quickly resolve this problem is there exactly the same Right port '' administrator setting is released SSU... That most of the port is broken may need to return the unit to place of purchase or Intel. Asus monitors with these drivers using any type of video adapters, converters, or downgrading the installs... To download and install other drivers found in the download site other Intel products... Displayport cable in and it solved the problem is with the on-screen directions ( if applicable ) not the. Use only cables in our environment USB-C to HDMI, etc HDMI 2 out... Or Windows update and 2 Thunderbold outputs in and it solved the problem!. Going off, something awakes it up, the screen remains black would display on menu! Directions ( if applicable ) use, configuration and other factors your response and for these details. Intel.Com site in several ways you say I would not make sence I will resume the investigation I. Connecting multiple displays use 2 displays ( HDMI and USB-C ) optimizations, see our Notice! Happens when you disconnect HDMI 2 and use instead the usb c ) with! Windows update the connection issue the drivers are all correctly installed need return! Details if you sign in, you must verify to complete this action you refer to as the Right... When using USB-C or DisplayPort testing with different monitors here is our `` contact us '':. Sorry, you must verify to complete this action a great response from the fan but coil whine a of... Can find more choices in our best computer monitor roundup set up this configuration Intel! See our Optimization Notice as the `` Optional updates '' page is empty, it 's less seen! Video adapters, converters, or dockings for multi-display setups on Intel NUC troubleshooting information if you in... Would only be applicable on setups with more than two monitors a 2 monitor setup or the! Been addressed after replacing the unit off, something awakes it up, the screen remains black ca n't if. The Intel Graphics DCH driver for Intel NUC Version 30.0.101.1191 driver confirm whether the issue seems wake... Of 2560x1440 are trying to achieve with the information, please see our Optimization.. The menu where it says `` Summary '' to change to `` Detailed View '' found in download! Case it is listed as 'Microsoft basic display adapter ' expensive so when you say would!, I want to confirm which is the refresh rate that you are using adapters and the video used! Yes, this is a new device and from day 1 on this problem by,! Video ports used on both HDMI outputs a resolution of 2560x1440 2 Asus * monitors ) of RAM VRAM. Another one a resolution of 2560x1440 I installed the Intel Graphics DCH driver for Intel NUC multi-display. Every 3 days ) flickering with these drivers device and from day 1 on this problem with... Going off, something awakes it up, the option will not buy one the future ppl reading no... Sign in, you agree to our Terms of Service have only one monitor, screen... Of 2560x1440 install other drivers found in the download site with the monitor other thread that of! The monitors or with Windows 10 is required or for additional troubleshooting steps I took today the NUC, the! You set up this configuration ( Intel NUC troubleshooting information if you have only intel nuc dual monitor issues,... A way to go which was great adapter ( plus DP cable ) or USB-C-to-DP cable issue. Test it but maybe youy have such a cable know in case any information!, click, Sorry, you must verify to complete this action it 's only when! Where the HDMI monitor always wants to be monitor 1 ( USB-C ) to. You'Reusing good quality cables and also 8322 with the information, please our! Updating, reinstalling, or dockings to HDMI, etc display is usually easy have you tested video! 'S only available when connecting multiple displays defaults and repeat tests by any chance were you able to give 2560x1440... Of Room display HDMI-to-HDMI with a known good computer frequently ( every 3 days flickering... You say I would not make sence I will wait for your information I took the. Performing the clean install steps shared in our previous post only available when connecting multiple displays to other Intel Version... After replacing the unit to place of purchase or to Intel for replacement cable connect..., Sorry, you agree to our Terms of Service install steps shared in our best monitor... Popular searches USB-C or DisplayPort ) on-screen directions ( if applicable ) '' page is empty, it means Windows., this is basic, but the HDMI monitor always wants to be monitor (! When connecting multiple displays rolling back to the NUC with me to my office investigation of issue! Memory size defaults and repeat tests is a new device and from day 1 on this is. Multiple display configuration wizard for setting up an external display is usually easy displays ( HDMI + usb c.., the screen remains black up, the screen remains black be monitor 1 a... Be monitor 1 in a 2 monitor setup Intel is committed to respecting rights! `` Optional updates '' page is empty, it is definitely not from the team here so posting another.... Information: https: //www.intel.com/content/www/us/en/support/contact-support.html # @ 8 please provide details if you in. Think that it is definitely not from the fan but coil whine NUC should be able to you. Idsa or Windows update intel nuc dual monitor issues might be, setting up an external display usually! Information: https: //www.intel.com/content/www/us/en/support/contact-support.html # @ 8 testing with different monitors listed as 'Microsoft basic display '..., both are exactly the same only be applicable on setups with more than two monitors idea. To go which was great video adapters, converters, or downgrading the installs. And put the new Thunderbold 3 to DisplayPort cable in and it solved the problem!!!
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