dormakaba Service provides a tailored, local resource for servicing & maintenance of a variety of dormakaba and non-dormakaba products. If nothing seems to be working, try removing any dirt or debris from where youre trying to insert your Saflok into its corresponding lock mechanismthis includes dust particles! Yes, the manual of the Dormakaba Saflok System 6000 is available in English . Republic Toll Free 1 (888) 751-9008Panama Toll Free 800-0191Uruguay Toll Free 000-401-903-57Mexico Toll free 800 099 0231Others +1 514 340 9025. Problem analysis: the safety tongue does not pop out or is not flexible. AccessClock PMS+ and navigate to section Settings->All Settings->Room Key settings->click on 'Saflok'. The smart card hotel lock comprises lock panels, mortise, PCB board, and batteries. Most Common Used Saflok hotel lock Model. You may need to clean the lock with a cleaning card. If the Light doesnt blink when you enter your code, something may be wrong with your systemperhaps it needs to be reset or programmed again by a professional. If this doesnt work and youre still having trouble unlocking your Saflok, try using a different keycard with the device; if one keycard doesnt open it, then theres probably something wrong with that particular card with the lock itself. https://www.acslocks.com/wp-content/uploads/2022/05/TTlock-Troubleshooting-Here-Are-Everything-You-Need-To-Know.jpeg, TTlock Troubleshooting: Here Are Everything You Need To Know, https://www.acslocks.com/wp-content/uploads/2022/05/How-to-Open-Hotel-Door-Without-Key-Card-and-How-to-Avioid.jpeg. In this video we will go over how to transfer doors from the Dormakaba Community software to the Handheld HH6 programmer Hotel Lock System Software Registration Code Expired, What To Do? Mobile Access: For documentation, including instruction manuals and templates, visit the product page. The MT Series is a full-body electronic lock that offers either magstripe or RFID card reader technology to enhance guest convenience and improve operational efficiency. If there isnt any light coming on, it could mean that theres no power running through the system. If not, repair/replace wiring as needed before retesting. Do you have a question about the Dormakaba Saflok System 6000 or do you need help? Adjust the lock strike to the correct position. It will be located on one side of the device (most likely the top) and is secured by two screws. Call dormakaba technical support for immediate assistance. Before you aim to eliminate this issue, lets find out what deactivates hotel key cards. Hotel door lock problem 9: Anti-lock cannot be locked. This durable lock is easy to use and works with Saflok access management software. Remote real-time support is a unique service that enables a Saflok technical specialist to resolve certain system issues by "remotely" logging-on to a customer's system. At this time, please consider replacing or upgrading your current hotel lock system. Section 2: Installation and Configuration of System 6000, 2.8 Setting default encoder and Hand Held stations, Software Diagnostics for Hardware Failures, PI Clock (& PI Number) Errors in Program Cycle, User manual (PDF), Product Brochure (PDF), Datasheet (PDF). Provide a clear and comprehensive description of the problem and your question. To contact technical support please call or email dormakaba using the contact form. The merger of DORMA and Kaba has formed a global leader in the security and access control market. Keys . 7SA522 Catalogue. The Logon PC dialog box will automatically appear. The Saflok Quantum RFID offers a unique and award winning two-piece modular design for a sleek look and superior lock performance. Learn more about dormakaba Americas. Make sure that the battery is charged and inserted correctly. Magnetic door locks are a versatile and an affordable access control mechanism for keeping unwanted visitors out of your premises. Once this cap has been removed, there will be two screws securing an internal cover plate which should also be removed with either fingers or another small flat-head screwdriver used to pry off this plate while applying slight pressure towards yourself. The magstripe could also persist a specific nick, which supports prevention in reading. How does the Clock PMS+ revenue system work? But you can not use any key card to open the door. Is the manual of the Dormakaba Saflok System 6000 available in English? Each of the training programs covers areas specific to property managers and property employees, from an overview of the SAFLOK System 6000 to lock features to making guest keycards and encoder troubleshooting. If care is taken during these steps, nobody should get hurt or lose anything valuable! Hotel door lock problem 10: When the door is opened, the prompt is standard, but the door cannot be opened, and there is no motor action sound. For non-technical questions please contact Customer Service. The guest might have locked themselves out during the stay, and the staff has issued a new key. These tips will help you identify your specific problem and fix it. Try programming a new key card to open this lock. No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. Saflok Manuals and User Guides All-Guides Database contains 6 Saflok Manuals (6 Devices) for Free Downloading (PDF). The hotel lock battery is the basis for controlling all the electric work of the hotel lock. Example: If in Saflok you have defined1 for Main entrance; 2 for parking entrance and 3 for SPA entrance,and you give constant access to the Main entrance and Parking, you need to enter "1, 2"in the field. Ask your question here. Saflok . For the interface to code cards for the correct doors, you need to complete the mapping for each of them. Answer: For a general RFID hotel lock, you will need to use and insert the mechanical key of this lock into the locks keyhole and make five complete turns. This new key card would override the previous key, so the guest would not use it. 4 Section 1: Introduction 5 Welcome to SAM RF 6 SAM RF System Components 7 System Requirements 8 Quick Reference Guide 11 Section 2: Installing the SAM RF System 30 Installing the USB Driver Software 31 Installing the USB Driver Software 34 Installing the Electronic Key Encoder and Utility Device 39 Using the SAM RF Software 41 The deadbolt is controlled by the thumb knob of the interior handle, and the handle on the front and back panels governs the lock latch bolt. If you've completed the help list for common doors (3), you will be able to select the codes here, instead of typing them. Saflok Troubleshooting: Comprehensive and Detailed Guidance. A white paper addressing how the multihousing industry is impacted by advancements in mobile access technology. Youll now see two boards labeled R1 and R2 these are where were going next because they contain our microchips which need replacing when they become faulty due to normal wear-and-tear over time (usually less than ten years but up to 20 depending on usage). The spindle of the handle is not put into the square hole of the door handle; There is no spring in the door handle square hole, and the spindle of the door handle retracts into the square handle hole; Reinstall the spindle of the hotel door lock handle; The building number and floor are incorrect; The building number, floor, and room number are not set; Set the building number, floor, and room number. tags: how to troubleshoot sprinkler system not working, saflok system 6000 troubleshooting, saflok door lock troubleshooting, saflok lock troubleshooting, saflok lock installation manual, saflok tech support, saflok mt series manual, dormakaba saflok troubleshooting, kaba saflok troubleshooting, saflok encoder problem 190, saflok troubleshooting guide, saflok card reader troubleshooting, saflok door wont open, saflok not working. Try using different keys/cards until your issue has been resolved; this may help determine whether something is wrong with one particular card/key rather than your entire system, which would require more extensive repairs. Hotel door lock problem 2: the hotel door lock handle cannot be automatically returned. Hotel key cards problem 3: The master card can open the door, but the guest card can not, and the latch bolt doesnt pop out. After opening the door, the battery is low and usually becomes open if it is not locked. 3. The mainboard is connected to the lock mortise, which is connected to the battery for the power supply. If you have used Yale locks for your hotels and have problems, refer to this article: Vingcard Door Lock Manual Troubleshooting: Step by Step Guide! Furthermore, you are able to control the times on the arrival and departure dates from/until keys will be active respectively. This Bluetooth Low Energy (BLE) capable lock can operate using the dormakaba Mobile Access Solutions, allowing guests to use their mobile devices as their room key. The flexibility of the integration allows you to control not only access to the room, but also access to common doors (e.g. The front and back panels are connected by two handle spindles inserted in the lock mortise and then joined by fixing screws at four corners. Nothing falls out into your hand(s). Then, some common issues and causes of smart RFID card hotel locks will be introduced in detail and simple solutions. The lock is easy to use and works with the Windows-based System 6000. Remote real-time support is a unique service that enables a Saflok technical specialist to resolve certain system issues by remotely logging-on to a customers system.To activate this service you will need a nine-digit pin code available only from a Saflok technical specialist. (1), Additionally, you can control if key cards can be encoded only for checked-in bookings or also for expected ones. These tips will help you identify your specific problem and fix it. Hotel key cards problem 1: All hotel master cards and guest cards cannot open the door. The Saflok locks work with the Windows-basedSystem 6000 Access Control Software,Messenger online wireless systemandDeskLinc front desk system. First off, Please confirm your Saflok key has been programmed. And, if you encounter any problem, we havent covered here or need help with the issue weve discussed, feel free to contact ShineACS Locks. Then test again. Technical service hours and phone numbers are listed by product group. For non-technical questions please contact Customer Service. Manual programacao MG-SP4000.portugus-EP23_BR. To fix this, clean the slot using a small brush or blow it gently until all debris is removed. Learn More. Learn More. Hotel door locks & access manangement systems. Try to reset the Saflok lock. In obtaining these certifications, dormakaba ensures product durability and performance, give our customers the peace of mind that comes with owning a quality solution that meets and exceeds industry standards for access control, life safety, and security. Enter the code that you have set inSaflokfor this room in field'Room door code(s)' (4). View the manual for the Dormakaba Saflok System 6000 here, for free. *Some live technical support services will be subject to service fees, if applicable the fees will be listed in a note with the support phone number. CONTACTSales &Customer ServiceTechnical Support, dormakaba Group, 2023, all rights reserved, Workforce Solutions Technology & Architecture, Standard Frequency (125kHz) Readers & Credentials, Ultra High Frequency (UHF) Reader & Credentials, Architectural Pulls, Handles & Glass Locksets, Workforce Solutions Professional Services, Contact Customer Service - Lodging Systems, Contact Technical Support - Lodging Systems, 7 Steps to Creating a Safe & Secure Building, 7 Ways Oracode Keyless Access Makes Life Better for Vacation Rental Owners, 6 Ways to Enable a More Connected Experience, Keyscan System VII Legacy Software Updates, Knowledgeable support staff and tools to answer your questions quickly and efficiently. The Saflok Quantum RFID offers a unique and award winning two-piece modular design for a sleek look and superior lock performance. Lodging Integration PartnersThird party service providers supporting dormakaba lodging productsLodging Service PlansService & maintenance coverage for Ilco & Saflok products Read moreBrochure contrle daccs pour lhbergementTlcharger la brochure contrle daccs pour lhbergementLire dormakaba Group, 2023, all rights reserved, Workforce Solutions Technology & Architecture, Standard Frequency (125kHz) Readers & Credentials, Ultra High Frequency (UHF) Reader & Credentials, Architectural Pulls, Handles & Glass Locksets, Workforce Solutions Professional Services, Contact Customer Service - Lodging Systems, Contact Technical Support - Lodging Systems, 7 Steps to Creating a Safe & Secure Building, 7 Ways Oracode Keyless Access Makes Life Better for Vacation Rental Owners, 6 Ways to Enable a More Connected Experience, Keyscan System VII Legacy Software Updates, Lodging Systems: Enhance the guest and resident experience, MT-QTM Lock Finish Application Definitions [April 2021], Saflok MT RFID Installation Instructions, Brochure contrle daccs pour lhbergement, New construction and retrofit applications, Works with Saflok System 6000 access management software, Online wireless integration, with Messenger LENS, 1" solid deadbolt (optional auto deadbolt), ADA Standard levers: bright chrome, bright brass, satin chrome, satin brass, dark mahogany, Door Thickness: 13/4" (44.5mm) to 21/8" (53.98mm) for standard product, ANSI lock case with 11/4or 1 lock front mortise, Options: automatic deadbolt, door ajar, MKO, European lock case mortise (20 x 165 mm) with 20 x 233 mm lock front mortise, RFID credentials:MifareClassic andMifarePlus available, Lock programming and audit records are not erased during battery replacement, Operates with a completely sealed contactless reader, Saflok Messenger Lens, for online capabilities, A dormakaba Mobile Access Solution Program, Suitable for small to very large-scale hotels, Easily replaces existing mechanical or electronic door locks throughout a facility, Access control for guest rooms, common areas as well as back-of-house. Various lever styles available, Door Thickness: 13/4" (44.5mm) to 21/8" (53.98mm) for standard product, ANSI lock case with 11/4or 1 lock front mortise, Options: automatic deadbolt, door ajar, MKO, European lock case mortise (20 x 165 mm) with 20 x 233 mm lock front mortise, Saflok Messenger Lens, for online capabilities, A dormakaba Mobile Access Solution Program if you want to deploy the digital key throughout your property, Suitable for small to very large-scale hotels, Easily replaces existing mechanical or electronic door locks throughout a facility, Access control for guest rooms, common areas as well as back-of-house. Likely the top ) and is secured by two screws Downloading ( PDF ) please consider replacing upgrading... White paper addressing how the multihousing industry is impacted by advancements in mobile access technology and saflok troubleshooting. 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